How to use your Work account | Work

Work provides users of the Swag app the opportunity to manage your personal information, account settings and notification settings from the convenience of your mobile device. 

Below are the instructions for managing My Profile and Notifications. 

Important

You need to set up your profile on your company's HRIS connection before downloading the application. Once you have created your profile, you can access Work through the Swag app.

Get set up with Swag

Create my Swag profile
At the beginning of your employment, your employer sends an email to create an HRIS account. This lets you digitally view and manage important HR aspects of your role such as your personal tax and superannuation details, leave, pay slips, policies and more.
  1. In the email sent to you by your employer inviting you to your company's HRIS connection, click the link in the email to set up your employee account.
Download the Swag app
  1. Search Swag in the App Store for iPhone users, or the Google Play Store for Android users, or click the following based on your device:

    iOS/iPhone
    Android

  2. Log into the app using the same login credentials created on your company's HRIS connection and create a password.

Managing Notifications

Accessing Notifications

The Notification Feed in the Swag app allows you to view push notifications from your company. This feature not only lets you see what notifications you receive, but you can also click on a notification and the app takes you to the relevant feature to view the updated information.

Viewing your Notifications

  1. Log into the Swag app.
  2. Tap on the Work icon.
    Screenshot of the Swag home screen and where to tap on the work icon to access my account
  3. Along the top bar, tap on the bell icon to view notifications. If you have a red dot next to your bell icon, that means that you have new notifications to view.
    Screenshot of the work section of Swag app displaying where to tap on the bell icon which is where your notifications are stored
  4. Tap on the desired notification to view further details.


 
Managing your Notifications
If you wish to control when you receive notifications, follow the below directions.
  1. Log into the Swag app.
  2. Tap on the Work icon.
    Screenshot of the Swag home screen and where to tap on the work icon to access my account
  3. Tap on your profile photo.
    Screenshot of the work home screen in the swag app and where to tap on your profile picture in the top right hand side of the screen to access my account
  4. Tap on Settings.
    Screenshot of the Swag home screen and where to tap on the wsetting to access notification settings
  5. Tap on Notification Settings. 
    Screenshot of the Swag home screen and where to tap on notification settings to access notification settings
  6. Use the following fields to customise your notifications.

    Send me notifications only:
    • From.
    • To.
    • Day of the week. Click Save.
      Screenshot of the Swag home screen and where to tap save to save your notification settings

Managing My Profile

Managing your Organisations

If you are the manager or an employee of multiple organisations, you can switch between organisations in Work.

  1. Log into the Swag app.
  2. Tap on the Work icon.
    Screenshot of the Swag home screen and where to tap on the work icon to access my account
  3. Tap the current organisation name.
    orgswitch.jpg
  4. Tap on your desired organisation.
    orgselect.jpg
Access My Profile and personal documents

In the My Profile section, you can add a personal biography/overview, your personal and information, and you can view your employment history, view your uploaded HR documents, and view other uploaded documents that you have previously added and uploaded to your company's HRIS connection.

Add Biography/Overview

  1. Log into the Swag app.
  2. Tap on the Work icon.
    Screenshot of the Swag home screen and where to tap on the work icon to access my account
  3. Tap on your profile picture icon.
    Screenshot of the work home screen in the swag app and where to tap on your profile picture in the top right hand side of the screen to access my account
  4. Tap My Profile.
    Screenshot of prompt to tap my profile to add a bio in the employment hero app
  5. Tap See more.
    Screenshot of prompt to add your personal details and add a bio in the employment hero app
  6. Add your About me, your company email, and your company mobile, then tap Save.
    Screenshot of prompt to add your personal details and add a bio in the employment hero app

Add Personal and contact information

  1. Log into the Swag app.
  2. Tap on the Work icon.
    Screenshot of the Swag home screen and where to tap on the work icon to access my account
  3. Tap on your profile picture.
    Screenshot of the work home screen in the swag app and where to tap on your profile picture in the top right hand side of the screen to access my account
  4. Tap My Profile.
    Screenshot of prompt to tap my profile to add a bio in the employment hero app
  5. Tap Personal Details.
  6. Tap Edit.
  7. Add the following details:
    • Account email (required field)
    • First name (required field)
    • Middle name
    • Last name (required field)
    • Preferred name
    • Gender
    • Address Country (required field)
    • Address line 1 (required field)
    • Address line 2
    • City/Town (required field)
    • State/Province (required field)
    • Postcode (required field)
    • Nationality
    • Date of birth
    • Martial status
    • Personal email (required field)
    • Personal mobile number
    • Home phone
  8. Once you have added these details, tap Save.
    Screenshot of prompt to add your personal details and add a bio in the employment hero app

Viewing your Employment History

Helpful Hint

You are only able to view your employment history in Work. If you want to add employment history, you need to do this on your company's HRIS connection.

  1. Log into the Swag app.
  2. Tap on the Work icon.
    Screenshot of the Swag home screen and where to tap on the work icon to access my account
  3. Tap on your profile picture.
    Screenshot of the work home screen in the swag app and where to tap on your profile picture in the top right hand side of the screen to access my account
  4. Tap My Profile.
    Screenshot of prompt to tap my profile to add a bio in the employment hero app
  5. Tap Employment History.
    Screenshot of prompt to tap my profile to view your employment history in the swag app at your current organisation

View uploaded documents

Helpful Hint

You are only able to view your previously uploaded documents in Work. If you want to add documents, you need to do this on your company's HRIS connection.

  1. Log into the Swag app.
  2. Tap on the Work icon.
  3. Tap on your profile picture.
    Screenshot of the work home screen in the swag app and where to tap on your profile picture in the top right hand side of the screen to access my account
  4. Tap My Profile.
    Screenshot of prompt to tap my profile to add a bio in the employment hero app
  5. Tap Uploaded Documents.
    Screenshot of prompt to tap on upload documents in the employment hero app

View HR documents

Helpful Hint

You are only able to view your previously uploaded HR documents in Work. If you want to add HR documents, you need to do this on your company's HRIS connection.

  1. Log into the Swag app.
  2. Tap on the Work icon.
    Screenshot of the Swag home screen and where to tap on the work icon to access my account
  3. Tap on your profile picture.
    Screenshot of the work home screen in the swag app and where to tap on your profile picture in the top right hand side of the screen to access my account
  4. Tap My Profile.
    Screenshot of prompt to tap my profile to add a bio in the employment hero app
  5. Tap HR Documents.
    Screenshot of prompt to tap my HR documents in the employment hero app
Managing your settings in My Profile
  1. Log into the Swag app.
  2. Tap on the Work icon.
    Screenshot of the Swag home screen and where to tap on the work icon to access my account
  3. Tap on your profile picture.
    Screenshot of the work home screen in the swag app and where to tap on your profile picture in the top right hand side of the screen to access my account
  4. Tap on Settings.
    Screenshot of prompt to tap on settings in the employment hero app
  5. Here you can access your Face ID, Langauge, Time Zone and Notification Settings. If you want to control your Notification Settings, tap Notification Settings. 
    Here you can choose to receive notifications:
    • From
    • To
    • Days of the week

    Once you have chosen your settings, tap Save.
    Screenshot of prompt to tap on settings then click save once you've selected the times and dates in which you'd like to set your notification settings for in the employment hero app

Accessing T&Cs and Privacy Policy
You can read your Swag app terms and conditions, the Swag app privacy policy and the Benefits terms and conditions.
  1. Log into the Swag app.
  2. Tap on the Work icon.
    Screenshot of the Swag home screen and where to tap on the work icon to access my account
  3. Tap on your profile picture.
    Screenshot of the work home screen in the swag app and where to tap on your profile picture in the top right hand side of the screen to access my account
  4. Tap on T&Cs and Privacy Policy.
    Screenshot of prompt to tap on terms and conditions in the employment hero app
  5. Tap on Terms & Conditions, Privacy Policy or Benefits Terms and Conditions to read. 
How to log out of Work
  1. Log into the Swag app.
  2. Tap on the Work icon.
    Screenshot of the Swag home screen and where to tap on the work icon to access my account
  3. Tap on your profile picture.
    Screenshot of the work home screen in the swag app and where to tap on your profile picture in the top right hand side of the screen to access my account
  4. Tap on Log Out.
    Screenshot of prompt to tap log out in the employment hero app
  5. Confirm that you wish to log out by tapping on Log Out.
    Screenshot of prompt to tap log out to confirm log out in the employment hero app

Still need help? Reach out to your employer for advice. 

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