How to use the online cashback feature via Benefits

The online cashback option in Swag Benefits allows you to get a percentage of the money spent back into your Swag Spend Account account when you shop in the Swag Store.  

How to enrol a card

Enrolling a card

You will first need to enrol a card to be able to receive your cashback.

  1. Open the Swag app.
  2. Tap on the Benefits icon.
    Screenshot of where to tap on the benefits icon
  3. Tap on Settings.
    Screenshot of where to tap on settings in benefits
  4. Tap on Manage Enrolled Cards.
    Screenshot of where to tap on manage enrolled cards in benefits
  5. Tap on Add Card.
    Screenshot of where to tap on add card in benefits
  6. Enter the card details you would like to enrol for cashbacks:
    • Card number
    • Expiry date
    • Bank provider
  7. Tap Add to save the new card.
    Screenshot of add card screen in benefits highlighting where to tap on add to enrol new card for cashback

Important

You can enrol up to 5 Visa cards (including your Swag Visa Debit card) and up to 5 Mastercards.

 

How to make cashback purchase online
  1. Open the Swag app.
  2. Tap on the Benefits icon.
    Screenshot of where to tap on the benefits icon
  3. Tap on Cashback.
    Benefits online highlighted.jpg
  4. Here you can use the search bar to search for online offers, or tap on the category tiles to browse cashback offers. 
    Screenshot of where to tap on the cashback icon

Important

You must enrol a card before you can start shopping.

 

  1. Tap on the online store from which you wish to make a purchase.

  2. You can read the retailer's terms and conditions, and how the offer works here. Tap Shop now.
    Screenshot of the online benefits store with your desired online store open to see the cashback offer
  3. You will be redirected to the retailer's online store. Complete your online purchase as normal on the retailer website.
    Screenshot of the online benefits store redirecting you to the store website of your desired retailer
Viewing my cashback earnings
  1. Open the Swag app. 
  2. Tap on the Benefits icon.
    Screenshot of where to tap on the benefits icon
  3. Tap on Purchases.
    Screenshot of where to tap on purchases
  4. Tap on Cashback.
    Screenshot of where to tap on cashback
  5. Here you will see your lifetime cashback savings, any pending cashback savings, confirmed cashback savings and your cashback transaction history.
When do I receive my cashback?
For purchases made in-store, you should see your cashback immediately. Purchases made online via the Swag app may take 30-90 days before the cashback is deposited into your Swag Spend account. This cashback waiting period will be confirmed on your selected vendor's terms and conditions. You can check the status of a Cashback at any time in the Swag app under the Benefits tab.
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