Access Swag using a passwordless link (magic link)

If you forget your Swag app password, you do not have to reset it straight away if you can access a magic link. This is a unique URL that is sent to your registered email address to provide you with direct (passwordless) access to your Swag account.

Please note that the magic link is a temporary, one-time login solution. We recommend you change your password ASAP once you have successfully accessed your account via a magic link.

Get your magic link

How do I receive my magic link?
  1. Log in to the Swag app.
  2. Enter the email address associated with your Swag account, then tap Get Started.
    screenshot of enter email address in swag
  3. Tap Send a magic link.
    screenshot of tap on send a magic link
  4. Enter your email inbox on your mobile device.
  5. Open the email called Log in to the Swag app and tap its Log in to Swag button.
    screenshot of tap on log into swag in email 

    Your email app on your mobile device will now redirect you to your Swag app.

     
  6. Enter a new six-digit passcode of your choosing.
    screenshot of how to create a passcode
  7. Re-enter your chosen six-digit passcode.
    screenshot of how to add passcode again to confirm

Security and device compatibility

Can I use the magic link multiple times?

No, you can not use a magic link multiple times.

A magic link via the Swag app provides you with one-time access to your Swag account. As a temporary solution, it is not intended for multiple uses.

We recommend you change your password ASAP once you have successfully accessed your account via a magic link.

To do this, tap your profile picture in the top right corner of the app, then tap the following buttons in this order: Settings, Security Settings, and Change Account Password.

Which devices are compatible with the magic link?

The magic link is compatible with all Android and iOS devices except the Apple iPad.

Explore related content

Still need help?

Submit a ticket to our support team.

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Comments

3 comments
Date Votes
  • The app is useful

    -1
  • Where do I need to fill out the ticket

    0
  • Hi Xia Zhao you can use the support contact link in the above article if you can not log into the Swag app using the Magic Link feature and need our support teams assistance.

    0

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