If you forget your Swag app password, you do not have to reset it straight away if you can access a magic link. This is a unique URL that is sent to your registered email address to provide you with direct (passwordless) access to your Swag account.
Please note that the magic link is a temporary, one-time login solution. We recommend you change your password ASAP once you have successfully accessed your account via a magic link.
Get your magic link
- Log in to the Swag app.
- Enter the email address associated with your Swag account, then tap Get Started.
- Tap Send a magic link.
- Enter your email inbox on your mobile device.
- Open the email called Log in to the Swag app and tap its Log in to Swag button.
Your email app on your mobile device will now redirect you to your Swag app.
- Enter a new six-digit passcode of your choosing.
- Re-enter your chosen six-digit passcode.
Security and device compatibility
No, you can not use a magic link multiple times.
A magic link via the Swag app provides you with one-time access to your Swag account. As a temporary solution, it is not intended for multiple uses.
We recommend you change your password ASAP once you have successfully accessed your account via a magic link.
To do this, tap your profile picture in the top right corner of the app, then tap the following buttons in this order: Settings, Security Settings, and Change Account Password.
The magic link is compatible with all Android and iOS devices except the Apple iPad.
Explore related content
- How do I download the Swag app? Learn how to get the Swag app on your mobile device.
- How do I update the Swag app? Learn how to update the Swag app on both Android and iOS mobile devices.
Comments
The app is useful
Where do I need to fill out the ticket
Hi Xia Zhao you can use the support contact link in the above article if you can not log into the Swag app using the Magic Link feature and need our support teams assistance.
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