How to use the in-store cashback feature via Benefits

The in-store cashback option in Swag Benefits allows you to get a percentage of the money spent back into your Swag Spend Account account when you shop in the Swag Store.  

How to enrol a card

Enrolling a card

Important

You will first need to enrol a card to be able to receive your cashback.

  1. Open the Swag app.
  2. Tap on the Benefits icon.
    Screenshot of where to tap on the benefits icon
  3. Tap on Settings.
    Screenshot of where to tap on the benefits icon
  4. Tap on Manage Enrolled Cards.
    Screenshot of where to tap on the benefits icon
  5. Tap on Add Card.
  6. Enter the card details you would like to enrol for cashbacks:
    • Card number
    • Expiry date
    • Bank provider
    Screenshot of add card screen in benefits highlighting where to tap on add to enrol new card for cashback
    1. Tap Add to save the new card.
      Screenshot of add card screen in benefits highlighting where to tap on add to enrol new card for cashback

    Important

    You can enrol up to 5 Visa cards (including your Swag Visa Debit card) and up to 5 Mastercards.
How to make cashback purchase in-store
  1. Shop at the retailer in-store.
  2. Pay for your purchase with any cashback-enrolled card.
  3. View your pending transaction and cashback on your Benefits home screen in the Swag app. 
  4. We will deposit your cashback into your Swag Spend account.
Find in-store cashback offers by location
  1. Log into your Swag app.
  2. Tap on the Benefits icon.
    Screenshot of where to tap on the benefits icon
  3. Tap on In-store.
    Screenshot of where to tap on the location permission settings
  4. Swag will ask for permission to use your location to find cashback offers near you. Tap Allow Once or Allow While Using App.
    Screenshot of where to tap on the location permission settings
  5. Swag will then display cashback offers near you.
    Screenshot of cashback offers near you
Viewing my cashback earnings
  1. Open the Swag app. 
  2. Tap on the Benefits icon.
    Screenshot of where to tap on the benefits icon
  3. Tap on Purchases.
    Screenshot of where to tap on purchases
  4. Tap on Cashback.
    Screenshot of where to tap on cashback
  5. Here you will see your lifetime cashback savings, any pending cashback savings, confirmed cashback savings and your cashback transaction history.
When do I receive my cashback?
For purchases made in-store, you should see your cashback immediately. Purchases made online via the Swag app may take 30-90 days before the cashback is deposited into your Swag Spend account. This cashback waiting period will be confirmed on your selected vendor's terms and conditions. You can check the status of a Cashback at any time in the Swag app under the Benefits tab.
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