Loren Mathewson
Articles
-
Password set-up, two factor authentication (2FA) and logging in with another email for payroll-only accounts
Warning This advice is for users with payroll access only. If you previously used the WorkZone app, then you can follow the advice in this article. If you previously used an HRIS app, then follow ...
-
Onboard with Swag
You can onboard with Swag, Employment Hero's super app. This will allow you to add your personal details, work eligibility, bank details, tax information and superannuation information so your Empl...
-
How do I use Hero AI as an employer via Work
Hero AI is a chatbot designed to streamline the access and understanding of policy documents and HR enquiries for employees. Using state-of-the-art Natural Language Processing (NLP) technologies, H...
-
How do I use Hero AI as an employee via Work HR
Hero AI is a bot for employees powered by a Large Language Model (LLM) that allows you to ask your organisation any HR or policy-related questions. Hero AI offers a robust question-and-answer forma...
-
Earned Wage Access (InstaPay information) as an employer
Earned Wage Access (EWA) is a product that revolutionises the way employees get paid by allowing them to access their money as they earn it. Initial information about earned wage access What do...
-
How can I manage my financial wellness?
If you would like to learn about financial wellness and literacy, there are resources in Swag app to assist. This article explains how to: Find articles and resources about financial wellness Fi...
-
Turn off Earned-Wage Access
If you would like to opt out of earned-wage access (EWA), you can turn off EWA access for your Swag account. Follow the below steps for instructions. This article explains how to: Opting out of EW...
-
Set up and manage Pay Split
Pay Split lets you choose where and how to split your salary. You can choose to process your payment into your Swag Spend Account or split your pay into multiple bank accounts. The following outlin...
-
How do I manage Swag's marketing preferences settings for candidate-only accounts?
In Swag, you can control which marketing emails, push notifications and in-app messages that you receive. Follow the instructions below to opt out of marketing messages from Swag. Important This a...
-
What is Swag?
Swag rolls work, career opportunities, flexible pay and savings into one superapp.With the Swag app, you can do more in your day and get more out of both your work and your lifestyle!The app has fo...