Dominic Beckham
Articles
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Introduction to Earned Wage Access (InstaPay)
Important InstaPay is rebranding to Earned Wage Access (EWA). You may see both names used over the next couple of weeks as we change the name in the app and online. EWA lets you access up to $1,00...
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How do I request my Earned Wage Access?
Earned wage access allows you to receive your wages before your scheduled payday. Instead of waiting for the traditional bi-weekly or monthly paycheck, you can access your hard-earned money when yo...
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Connected superannuation account | FAQ - Money
The Swag app provides users the ability to see their superannuation details under the Money feature in the Swag app. My employer doesn’t use Employment Hero, but I want to add my super details, c...
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What do I do if I cannot log in to the Swag app?
If you're having trouble logging in to your Swag app, we suggest following the steps below to troubleshoot the issue: Double-check for typos Make sure you use the correct email address Make sure t...
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Change your personal details in the Swag app
In Swag, you can change the personal details associated with your account, such as your email address, name and address. Changing your details on Swag will also change your details on the Employmen...
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What do I do if our Clock me in kiosk is not working?
If your kiosk isn't working, we suggest you follow the below steps to try and fix the problem: Check you are using the latest version of Clock me in Check the iPad is using the latest iOS software...
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Managing Your Swag Spend Account
A Swag Spend Account lets you easily send and receive money, pay bills, and even split your salary into different bank accounts.This article contains: Managing your account Moving your money Using...
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How is my money handled by earned wage access (InstaPay)?
Important InstaPay is rebranding to earned wage access. You may see both names used over the next couple of weeks as we change the name in the app and online. Earned wage access lets you access a ...
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How do I give feedback or report a bug?
Encountered a bug while using the Swag app? We would appreciate hearing about it. Reporting bugs helps us improve the app for everyone. This article runs you through how to report a bug. Equally, i...
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How do I see and acknowledge workplace policies and documents?
The Policies feature allows you to view and acknowledge your assigned policies. You can also use this feature to view your previously acknowledged policies. This article explains how to: see your ...