How do I manage my roster and shifts?

Rostering allows you to accept or decline your assigned shifts either in bulk or individually. You can also use this feature to swap shifts and show when you are unavailable.

This article explains how to:


 

How to accept or decline shifts

Walkthrough: How do I accept or decline a shift?
How do I accept a shift?
  1. From your homepage, tap on the Work icon.
  2. Select Rosters from the top menu.
    Screenshot of work screen with rosters highlighted.jpg
  3. Tap the shift that you want to accept.
    Screenshot of work screen with a shift highlighted.jpg
  4. Tap the Accept button.
How do I accept shifts in bulk?
  1. From your homepage, tap on the Work icon.
  2. Select Rosters from the top menu.
    Screenshot of work screen with rosters highlighted.jpg
  3. Tap the Accept All button.
    Rosters page with Accept all highlighted.jpg
How do I decline a shift?
  1. Log into the Swag application.
  2. Tap on the Work icon.
  3. Select Rosters from the top menu.
    Screenshot of work screen with rosters highlighted.jpg
  4. Tap the shift that you want to decline.
  5. Tap the Decline button.
    screenshot of work section in swag app displaying where to tap on decline to decline an individual shift
  6. Enter the reason for declining the shift.
  7. Tap the Yes, Decline button.
    screenshot of work section in swag app displaying where to tap on yes decline to decline an individual shift
How do I decline shifts in bulk?
  1. From your homepage, tap on the Work icon.
  2. Select Rosters from the top menu.
    Screenshot of work screen with rosters highlighted.jpg
  3. Tap the Decline All button.
  4. Enter the reason for declining the shift.
  5. Tap the Decline button.

How to see your roster

How do I see my roster?
  1. From your homepage, tap on the Work icon on the Swag home screen.
  2. From your homepage, select the Rosters option in the menu along the top of the screen.
    Screenshot of work screen with rosters highlighted.jpg

How to swap shifts

How do I swap a shift?
  1. Tap on the Work icon.
    Screenshot of where to tap the work icon
  2. Tap on Rosters along the top bar. 
    Screenshot of work screen with rosters highlighted.jpg
  3. Tap the shift that you would like to swap.
    Screenshot of work screen with a shift highlighted.jpg
  4. Tap the Swap shift button.
    Screenshot of where to tap on swap shifts
  5. From the dropdown menu, select the employee with whom you would like to swap shifts.
    Screenshot of where to choose the employee that you would like to swap a shift with from the drop down menu
  6. Add any notes for the manager to review.
  7. Tap the Submit button.
    Screenshot of where to tap the submit button
How do I cancel a shift swap?
  1. From your homepage, tap on the Work icon.
    Screenshot of where to tap the work icon
  2. Tap on Rosters along the top bar.
  3. Tap the shift that needs a shift swap cancelled.
    IMG_3174Rosters screen with proposed shift swap highlighted.jpg
  4. Tap the Cancel Swap button.
    Screenshot of where to tap cancel swap
  5. Tap the Yes button.
    Screenshot of where to tap yes to cancel the shift swap

How to show you are unavailable

Use this feature to show the dates and times when you will be unavailable for a shift.

How do I add my unavailability?
  1. Log into the Swag application.
  2. Tap on the Work icon.
  3. Select Unavailability from the top menu.
    addunavailability01.jpg
  4. Click the Add button.
    addunavailability02.jpg
  5. Complete the following fields:
    • On an ongoing basis.
    • Data.
    • All day.
    • Reason.
  6. Click the Save button.
    addunavailability03.jpg
How do I edit my unavailability?
  1. Log into the Swag application.
  2. Tap on the Work icon.
  3. Select Unavailability from the top menu.
    editunavailability02.jpg
  4. Tap the unavailability entry that needs editing.
    editunavailability02.jpg
  5. Make the required changes and click the Save button.

How do I delete unavailability?

  1. Log into the Swag application.
  2. Tap on the Work icon.
  3. Select Unavailability from the top menu.
  4. Tap the unavailability entry that needs deleting.
  5. Click the Delete unavailability button.
    deleteunavailibility01.jpg
  6. Click the Yes, delete unavailability button to confirm.
What options do I have when showing I am unavailable?
You have the following options to select from when entering the unavailability: 
  • On an ongoing basis: If your unavailability is ongoing, switch the toggle to yes. You will then need to select the day of the week as well as the start and end date of this unavailability. If there is no end date, leave this field blank. If there are multiple days of the week you are unavailable on a recurring basis, you will need to create a separate unavailability entry.
  • Not on an ongoing basis: If your unavailability is a one-off, leave the toggle in its default setting and just enter the date the unavailability relates to. 
  • All day: If this is all day, leave the toggle in the default setting.  
  • Not all day: If this is not all day, switch the toggle from its default setting. You will then be given the option to enter a start and finish time.
  • Reason: This is not a compulsory field; however we recommend you enter a reason so your manager is made aware. It just avoids the back and forth between you and the manager. 

Once you have entered all the information for the unavailability you will need to tap Submit.

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