Loren Mathewson
Articles
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Why am I not receiving emails from Swag?
Question Why am I not receiving emails from Swag? Answer If you are not receiving emails from Swag, check the following: Double-check the email address you used to sign up for Swag. Ensure that w...
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Password set-up, two factor authentication (2FA) and logging in with another email for payroll-only accounts
Warning This advice is for users with payroll access only. If you previously used the WorkZone app, then you can follow the advice in this article. If you previously used an HRIS app, then follow ...
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Accessing HR and uploaded documents | Work
In Swag, you can view your HR documents and any previously uploaded documents to your HRIS website portal. Helpful Hint At this stage, you can only view previously uploaded documents in Swag. Thes...
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Navigating My Profile in Swag
If you see Work, Money and Benefits in Swag Add personal details and documents to My Profile Add your overview Log into the Swag app. Tap on your profile picture in the top right-hand corner o...
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Push notifications sent from the Swag app
In the Work section of the Swag app, there are several push notifications that will automatically trigger, based on actions undertaken by either the platform or the user. Helpful Hint To read deta...
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Which type of Swag account do I have?
There are two types of Swag accounts with access to different features. You either have an HR and Payroll account or a Payroll-only account. This article contains: Find your account type What to d...
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How do I request leave?
The Swag app's Leave feature lets you see your leave and request time off. You can also edit or delete a leave request. This article explains how to: request new leave see your leave details edi...
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How do I clock in and out of work via the Swag app?
Learning how to clock your work and your breaks, as well as how to discard unwanted shifts, is quick and easy on the Swag app. Click the following questions – and you'll jump straight down to their...
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I am missing features in Swag. What do I do? | FAQ - Troubleshooting
Swag has all of the same features that you used to use in your HR software and the now-decommissioned WorkZone app. If you are unable to find some features that you used to use, see below for the r...
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Which Work am I using? - Work
There are 2 different Work views, and this depends on the software that your workplace is using. Employer uses HRIS software Swag users who used an existing HR app will be in this category. Swag u...