Use Swag as a two-factor authentication (2FA) app

The Swag app acts as a seamless two-factor authentication (2FA) method, enabling you to use your Swag app as a 2FA device.

When you have Swag Authenticator enabled on your device, you will receive a push notification if you have push notifications enabled for Swag. If you do not have notifications enabled, you will need to open the Swag app to see the 2FA prompt.

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Set up 2FA on Swag

Turning on Swag Authenticator manually

If you do not have 2FA set up on Swag, follow the instructions in this article for Employment Hero and payroll accounts, or this article for payroll-only accounts to set this up. You need to enable 2FA in your Swag account before setting up Swag Authenticator.

After you have set up 2FA, then you can set up the Swag Authenticator. The instructions for how to action this are under Step 2: Enrol your device for the Swag Authenticator heading.

If you already have 2FA set up for Swag, then you can immediately move to Step 2: Enrol your device for Swag Authenticator.

Enrol your device for Swag Authenticator

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Enrol your device
  1. Download or log into the Swag app.

    Important

    If you already have the Swag app, ensure that your Swag app has been updated to the most recent version of Swag before proceeding.

  2. Enter your email address.
  3. Enter your password.
  4. Verify existing 2FA.
  5. Create a password.
  6. Confirm the password.
  7. Once you have logged in, you will see that your device has automatically enrolled for the Swag authenticator.
  8. If notifications are disabled for your Swag account, then Swag will ask you to turn on notifications.

Removing the Swag Authenticator

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Disable the Swag Authenticator
  1. Log into the Swag app. 
  2. Tap on your profile photo or initials in the top right-hand side corner. 
  3. Tap on Settings. 
  4. Tap on Security Settings. 
  5. Tap on Two-Factor Authentication. 
  6. Tap on Swag Authenticator.
  7. Toggle off Use this device for Swag 2FA.

Device Management

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View devices set up as Swag Authenticator

Since multiple devices can be enabled for Swag Authenticator, you can see which devices have been set up and manage/delete devices.

  1. Log into the Swag app.
  2. Tap on your profile photo or initials in the top right-hand side corner. 
  3. Tap on Settings. 
  4. Tap on Security Settings. 
  5. Tap on Two-Factor Authentication.
  6. Tap on Swag Authenticator.
  7. Tap on Device Management.
  8. Here you will see all of the devices that are registered to receive Swag Authenticator prompts.

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