Work for employers and managers | Payroll-only - FAQ

  What is Swag?  

The Swag super-app disrupts the employment market by helping people find work, manage work, grow their income, get paid and save - all from one place. Read more here.

  Why do I have to download the Swag app?  

This is our new super app and a way to bring all our current apps together in one.

  Have I lost any functionality?  

No. Swag retains all existing functionality, while adding some exciting new features. 

  Can I still use my existing app?  

No, Swag has replaced the Employment Hero app. You will still be able to do everything that you used to do in the Employment Hero app.

  How do I reset my password?  

On the Swag log-in screen, tap on Reset password.

  How do I manage my employee portal?  

We have details on how to manage your employee portal here.

  Where is Clock in/out?  

It is incorporated in the app, and you can read how it functions here.

  Why can I not  see timesheets/payslips/leave balances or leave types?  

This is likely because their organisations systems admin has turned off this feature, they need to check with their organisations system admin. If you have admin access, you can change this in the employee portal.

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